Returns & Refunds

SalonQuip shall only accept returns of goods supplied to you by us on the following terms and conditions unless we agree, in writing, to vary these terms and conditions:


1. Returns

1.1   You must inspect your goods within 48 hours of taking delivery of them.
1.2   We will not be liable to rectify incorrect supply of goods or damage to goods in transit unless you advise us within 48 normal business hours Monday-Friday of taking delivery of goods.
1.3   Any return of goods must be authorised  by us.
1.4   We will not accept returns of goods any later than fourteen days (14) after the date of the invoice.
1.5   Returned goods must be accompanied by a photocopy of the invoice relating to them.
1.6   We will not accept returns of goods for credit or refund that are not in the same condition as when supplied.
1.7   Should you return goods not subject to clauses 4.1- 4.3 ( a ) we may require you to pay in full for the goods; (b) we may charge a restocking fee of 20% on all returns of goods supplied as ordered but returned later than 14 days after date of invoice.
1.8   We will not be liable for claims under warranty unless you provide our invoice as proof of date of purchase.
1.9   You are responsible for the cost of returning any goods to us.


2. Retention of Title

2.1   You acknowledge that the ownership of goods delivered by us to you is transferred to you only when you have paid all sums owing to us on any account whatsoever.
2.2   Until such time as you have paid all sums owing to us, we have the right to call for or recover the goods at our option ( for which purpose our employees or agents may enter your premises ) and you are obliged to deliver up the goods if so directed by us.
2.3   You agree to keep the goods in a fiduciary capacity for us until such time as ownership is transferred to you.